Privacy Policy | Pronto CPR new

Pronto CPR ("Pronto CPR," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit www.prontocpr911.com, register for a course, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Phone number
Billing and payment information
Business or employer information (if applicable)
Course registration details
Certification records
Any information you provide when contacting us

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type
Device information
Operating system
Pages viewed
Time and date of your visit
Referral website
Website usage data

How We Use Your Information

We use your information to:

Register you for CPR and First Aid classes
Process payments
Schedule appointments and training sessions
Issue certifications
Respond to questions and customer support requests
Send appointment confirmations and reminders
Improve our website and services
Comply with legal and regulatory requirements

With your permission, we may occasionally send updates about new classes, promotions, or company announcements. You may unsubscribe from marketing emails at any time.
Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.

We may also use third-party analytics services, such as Google Analytics, to better understand how visitors interact with our website.
You can disable cookies through your browser settings, although some features of the website may not function properly.
Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third-party service providers that help us operate our business, including:

Payment processors
Scheduling and booking platforms
Email communication providers
Website hosting providers
Analytics providers
Certification organizations, when required to issue your certification

These providers are only permitted to use your information for the services they perform on our behalf.
We may also disclose information if required by law or to protect our legal rights, customers, employees, or business.
Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we take reasonable precautions, no method of transmitting information over the internet or storing electronic data is completely secure.

Data Retention

We retain your information only for as long as necessary to:

Maintain certification records
Provide our services
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of the information we hold
Withdraw consent where applicable
Object to certain processing activities

To exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion of your personal information, and request correction of inaccurate information, subject to applicable legal exceptions.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Pronto CPR

Email: support@prontocpr911.com
Phone: (213) 214-6385